BUSINESS PROCESS SERVICES

SUPERIOR CUSTOMER EXPERIENCES AND BUSINESS OUTCOMES.EASY, RIGHT?

It is with SDC Intelligent Operations.

In an era of consumerism, digital and data disruption, clients are examining their business and operating models to find a solution that will enable a step change in performance. Superior decision making, business outcomes and customer experiences is being achieved by clients prepared to reinvent business processes with “intelligent operations” that harness talent, data, and intelligence to deliver the right information where and when it’s needed.

WHAT WE DO

SDC is reinventing business operations through industrialized business process expertise, technology, applied intelligence and data—to boost the intelligence engine of our clients’ businesses.

TALENT

Process, domain and industry expertise deliver innovative solutions and our agile workforce of 110,000 on demand resources works with third-party talent marketplaces to access untapped capacity, helping to create flexible workforces.

DIGITAL TECHNOLOGIES

Digital capabilities—automation, AI, analytics, cloud, and emerging new technologies—provide the optimal combination of best experts for performance impact.

APPLIED INTELLIGENCE

We use analytics to unleash the power of data, generating real-time insights that support business outcomes, unlocking new growth, profitability and performance.

DATA

We help clients need to leverage the explosion of unstructured data from diverse internal and external sources to generate a new level of insight that allows its entrepreneurial talent to drive better outcomes.